Shipping Policy
Thank you for supporting Cover6Collective. We are proud to offer thoughtfully designed products that support our mission of building community and giving back to those who serve and protect others.
Because our products are made to order, we partner with trusted third-party production and fulfillment providers who manufacture and ship products directly to you. This allows us to minimize waste, avoid unnecessary inventory, and bring our designs to you without compromising our mission.
Order Processing
All Cover6Collective products are made to order. Once you place an order, your items are sent to our third-party production partner for manufacturing and fulfillment.
Please allow approximately [2–7 business days] for your order to be processed and prepared for shipment.
Processing times may vary depending on the product, order volume, holidays, or other circumstances outside of our control.
You will receive an order confirmation after placing your order. Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Times
After your order has been processed and shipped, delivery times will depend on the shipping method selected at checkout and the destination of your order.
Estimated delivery times are provided as a general guideline and are not guaranteed. Shipping delays may occur due to weather, carrier delays, holidays, high order volumes, or other circumstances beyond the control of Cover6Collective or our fulfillment partners.
Cover6Collective is not responsible for delays caused by the shipping carrier or other circumstances outside of our control.
Shipping Locations
At this time, Cover6Collective ships to United States and select international destinations, as permitted by our third-party manufacturing and fulfillment partners.
Shipping availability and rates will be displayed at checkout based on your shipping address and the products included in your order.
Shipping Costs
Shipping costs are determined by our third-party manufacturing and fulfillment provider and are based on factors including the products ordered, quantity, shipping destination, and shipping method available for your order.
Applicable shipping costs will be calculated and displayed at checkout before you complete your purchase.
From time to time, Cover6Collective may offer promotional shipping rates or free shipping. Any applicable promotions will be clearly communicated at the time of purchase.
Because our products are manufactured and fulfilled by third-party providers, shipping costs and available shipping methods may vary between products and destinations.
Multiple Items in an Order
If you purchase multiple products in one order, your items may be produced and shipped separately. This may occur because products can be manufactured at different facilities or by different fulfillment partners.
If your order arrives in multiple packages, shipping charges will be based on the applicable rates determined by our third-party fulfillment provider and will be displayed at checkout when applicable.
Incorrect or Incomplete Shipping Information
Please carefully review your shipping information before completing your order. Cover6Collective is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you realize that you entered an incorrect shipping address, please contact us as soon as possible at cover6collective@gmail.com. While we will do our best to assist, we cannot guarantee that an address can be changed once an order has entered production or been shipped.
Lost, Stolen, or Damaged Packages
Once an order has been shipped and transferred to the shipping carrier, Cover6Collective is not responsible for packages that are lost, stolen, or marked as delivered by the carrier.
If your tracking information indicates that your package was delivered but you have not received it, we recommend checking with household members, neighbors, and your local delivery carrier first.
If your order arrives damaged, please contact us at cover6collective@gmail.com as soon as possible and include your order number and photographs of the damaged item and packaging. We will work with you and our fulfillment partner to determine the appropriate resolution.
Customs, Duties, and International Orders
For international orders, customers may be responsible for customs fees, import duties, taxes, or other charges imposed by the destination country.
These fees are the responsibility of the customer and are not included in the purchase price or shipping charges unless explicitly stated otherwise.
Cover6Collective is not responsible for delays caused by customs or government agencies.
Questions About Your Order
If you have questions about your order or shipping, please contact us at:
Email: cover6collective@gmail.com
Please include your order number and the email address used to place your order so we can assist you as efficiently as possible.
Thank you for supporting Cover6Collective and our mission. Every purchase helps us continue building a community centered around connection, support, and having each other's backs.
Effective Date: August 20, 2026